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OPNSense, Networking and Faulty Disks

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So, while having a week away in the lake district just gone, I notice on Friday that all my email alerts for my home network and more importantly this web server! Stopped flooding my Inbox, now some might say that this might be a small relief, however as I was on holiday I decided there was A) Nothing I could do remotely and B) When I get home to check the firewall and resolve said issue. Now I should add that for the last couple of week’s I’ve been noticing more and more network drops, basically, for no apparent reason the WAN Link would just drop, no errors or warning just *poof* gone. For the Network Infrastructure people reading this, they will jump to the Owh its a SPOF (Single Point of Failure) having only one WAN Connection and no redundancy or 3/4G backup. and so on.
Yes I realise this, and it may change after this blog post and spat of outages, but as there’s currently financial return from this project/network it’s not a major problem just an annoyance.

Anyway that aside, prior to leaving for the Lake District I installed smartctl on the OPNSense Firewall and ran some checks and found the following.

sudo pkg install smartmontools
Model Family:     Western Digital RE4
Device Model:     WDC WD2503ABYX-01WERA1
Serial Number:    WD-WMAYS0079516
LU WWN Device Id: 5 0014ee 003734f6b
Firmware Version: 01.01S02
User Capacity:    251,059,544,064 bytes [251 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 3.0, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Jul 13 15:53:00 2019 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

SMART REPORT – Notice those lovely Pre-Failure Warning Flags!

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
  1 Raw_Read_Error_Rate    	POSR-K   	 200       200          051       -	167
  3 Spin_Up_Time            	POS--K  	 150       141          021       -  	3491
  4 Start_Stop_Count       	-O--CK   	 100       100         000        - 	89
  5 Reallocated_Sector_Ct   	PO--CK   	 200       200         140        -   	0
  7 Seek_Error_Rate         	-OSR-K   	 200       200         000        -    	0
  9 Power_On_Hours         	-O--CK   	 046       046         000        -    	39634
 10 Spin_Retry_Count        	-O--CK   	 100       253         000        -    	0
 11 Calibration_Retry_Count 	-O--CK   	 100       253         000        -   	0
 12 Power_Cycle_Count       	-O--CK   	 100       100         000        -   	87
192 Power-Off_Retract_Count 	-O--CK   	 200       200         000        -    	78
193 Load_Cycle_Count       	-O--CK    	 200       200         000        -    	10
194 Temperature_Celsius    	-O---K   	 110       092         000        -    	33
196 Reallocated_Event_Count 	-O--CK   	 200       200         000        -    	0
197 Current_Pending_Sector 	-O--CK   	 200       199         000        -   	0
198 Offline_Uncorrectable  	----CK   	 200       199         000        -    	0
199 UDMA_CRC_Error_Count    	-O--CK  	 200       200         000        -    	0
200 Multi_Zone_Error_Rate  	---R--   	 200       200         000        -    	0
                                ||||||_ K auto-keep
                                |||||__ C event count
                                ||||___ R error rate
                                |||____ S speed/performance
                                ||_____ O updated online
                                |______ P prefailure warning

So my temporary solution to resolve this issue until I replace the physical firewall was to purchase a Crucial BX500 120Gb 2.5″ SSD (Amazon Link)

and a 3.5″ to 2.5″ Conversion Tray Kit (Amazon Link)

After 45 Minutes of De-Racking the Firewall, it was time to open the Sophos UTM Unit, give it a spring clean and replace the failing Western Digital Hard Drive.

A Top-Down View of the Sophos UTM 220 (Data Sheet Download)

Amazon Purchases arrived, Quick Photo before installation.

SSD Installed into Conversion Tray, ready for the soft test to ensure that the Motherboard actually detects the SSD. – SPOILER: It was detected!!

After Replacing the disk, I downloaded the latest version of OPNSense, created a bootable USB using rufus, ran through the installation process. Once the base installation of OPNSense was completed, I Logged in configured the WAN Interface for the BT Business Line and then wanted to check the status of the new Crucial SSD. By Default, the ‘smartmontools’ is not installed on the FreeBSD Firewall, so I used the following command:

sudo pkg install smartmontools

Once ‘smartctl’ was installed, I ran the following command to find out where the Crucial SSD was mounted to:

sudo smartctl --scan

The scan reported the following mount location:

/dev/ada0 -d atacam # /dev/ada0, ATA device

then using smartctl -i /dev/ada0 Iclear was able to obtain the following information

smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.2-RELEASE-p9-HBSD amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

Model Family:     Crucial/Micron BX/MX1/2/3/500, M5/600, 1100 SSDs
Device Model:     CT120BX500SSD1
Serial Number:    1921E1833763
LU WWN Device Id: 0 000000 000000000
Firmware Version: M6CR013
User Capacity:    120,034,123,776 bytes [120 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Jul 13 19:45:18 2019 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

With that, I was happy, as I will be able to use the SMART Support to be able to monitor the life of the SSD. I then restored the rest of the config and was back in business!


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